HEMS is an energy management system installed in a residence that works in combination with various home electrical appliances, allowing the residents to view the energy consumption as well as remotely control them.
TECS created the instruction manual for this system focusing on the structure where the users can quickly find necessary information by dividing it into three major sections: Installation, Configuration and Operation.
As the system is generally hidden from the view of the users, we incorporated as many conceptual diagrams as possible so that the users can easily understand how it works.
TECS creates this type of manuals in the following workflow:
TECS discusses with the client to understand the overview of the system, and submits a rough estimate and organization plan
Gathers information in details and takes screenshots where applicable
Submits an accurate estimate and starts production upon confirmation from the client
Submits the first draft (with the layout) in about three weeks to a month
Applies corrections as instructed by the client
The manual is completed
The actual manual introduced here took about three months to complete.
Installation (72 pages)
Configuration (70 pages)
Operation (36 pages)
TECS created a product introduction video for a gynecology inspection table.
Video-shooting, script writing and translation from Japanese into English and Chinese were all done by our staff.
Not only the introduction of the product, but the video also conveys the deeper concept of the product by showing the history of the company and the background of the product development.
The video was converted into the HTML format and stored in CDs so that it can be widely distributed for sales promotion.
The video clips can be freely switched by clicking the buttons in the menu.
The safety of babies depends on the correct use of the baby carrier. Therefore, we payed utmost attention to describe easy-to-understand instructions and precautions with an ample use of drawings.
Furthermore, as this product complies with the SG standard, the instruction manual also needed to we needed to satisfy the conditions stipulated in that standard.
Production period: Five to six weeks
We created an instruction manual for heavy machinery.
This machine weighs more than a ton and we cannot borrow the actual machine, so we payed several visits to the factory for photo-shooting and information gathering.
We created the drawings based on the photos we took at the factory.
For this type of specialized machines, we need to make several interviews and clarify the usage and precautions on site.
Production period: Three months
Product introduction video for a SONY smart camera.
We created this as a tool to be used in exhibitions and other sales sessions. This is created with PowerPoint, in which we embedded videos and audios. Multiple languages are supported using a plug-in.
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